COVID-19 Updates
Car Triage
- Car triage will be done for all patients who present to our clinics with cough, fever, or shortness of breath.
- Please call our office and wait in your car. We will provide care to you in your vehicle. Office numbers can be found in the list below or on our Contact Page
- Charlotte: 704-688-9650
- Salisbury: 704-637-8040
Office Hours Have Changed:
Monday-Friday 8am-5pm
Saturdays 9am-1pm
COVID-19 Hotline
- COVID-19 Hotline number is available: (704-216-2504) We will have a staff nurse answer this line during business hours to direct you to the appropriate care.
General Update
- Annual physicals and new visits to establish care will be postponed. This is to limit the spread of disease.
- We will continue to provide occupational medicine (including DOT physicals), suboxone, sick visits, worker’s compensation, and follow-up visit services in our offices.
Telemedicine is currently available.
Telemedicine is available by appointment only. Call our office to schedule.
Telemedicine hours:
Monday-Friday 8am-7pm
Saturday 9am-3pm
Sunday 10am-12pm
On March 17, Congress passed a law allowing Medicare to waive some telehealth restrictions only during a government state of emergency, which we are in now. Commercial insurers have also started allowing the use of virtual visits. If you are concerned about coverage please contact your insurer to see if they have included telehealth visits.
- Sign up for FREE here: https://zoom.us/
- Please make sure you download the Zoom app OR if using your computer run a test meeting to ensure your camera and microphone are working.
- We will need your email address in order to schedule your Zoom telehealth visit. All meetings are arranged via email. The email will include the visit website URL and a meeting ID number.
- We ask that you have a thermometer at home to check your temperature for online visits.
- Visit reasons for use:
- Sore throat, Allergies, UTI concerns, Rash or skin issues, Red eye, Minor sprains/strains, Anxiety/depression, Smoking cessation
- Follow up visits
- COVID-19 concerns (some patients may need to be evaluated and tested in the office)
Family Medicine
Your family deserves the best care. You are the heart of ProMed Healthcare.
Occupational Medicine
ProMed Healthcare will manage your employee medical needs discreetly.
Worker’s Compensation
ProMed works to help your injured employees get back to work in a timely manner.
Patient Portal
More Control Over Your Healthcare
ProMed Healthcare uses cloud based services allowing our patients online access to their own electronic medical records (EMR) and communication services in the patient portal.
- Receive lab/x ray reports
- Request appointments
- Communicate with your medical practice
Once we receive your email address, we can send you information on how to register for secure and confidential access to the patient portal.
ProMed is committed to our patients. We take the time to listen to your medical concerns. Our diverse medical staff is current with the best technologies and medical practices. We have a Spanish interpreter onsite.